WHAT ARE YOUR SHIPPING RATES?

We offer $9.95 flat rate shipping within Australia. You are welcome to upgrade this to express shipping, at your expense, at the checkout.

We also offer free shipping for orders over $99.

All orders are shipped from Melbourne, Victoria, Australia.

WHEN WILL BE ORDER BE SHIPPED?

If your order is marked as 'in stock', it will be shipped within 5 business day of receiving the order.

All digital products will be delivered directly to your email inbox within 30 minutes of purchasing. We encourage you to check your junk/spam folders.

If you have both digital and physical items in your order, your digital products will be fulfilled with 30 minutes of placing your order and your physical products will be shipped in accordance with the time frames above.

When placing a pre-order for an item please note that if you order an item that is available on pre-order along with other items in the same transaction they will all be shipped in full when the last pre-order item arrives.

If you require delivery of other items sooner please place a separate order.


DO YOU OFFER INTERNATIONAL SHIPPING?

If you are from USA or Canada please shop through our USA store which can be found HERE.

For New Zealand orders, please shop via our stockist; The Playful Ones.

All other international orders can be made through The Creative Toy Shop